Answered all my questions and. Ordered furniture and it continually gets delayed even when the email comes through for a scheduled delivery.
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Weeks later I called to see when the part would be delivered and I found out that the wrong part had been ordered.
Bobs furniture customer service reviews. I was initially told that until the products came in I couldnt even schedule deliveries which makes sense. The hardest park of my job helpin a customer on a purchase that did not want to make a purchase. My experience working at Bobs Discount Furniture was not goodI was hired to be an Office Associate yet after 1 month of experience they put me in the position of.
The latest complaint missing foot on bed frame was resolved Mar 22 2021. You can text with BobBot for faster automated scheduling especially given longer phone wait times due to increased demand. Bobs Discount Furniture has a consumer rating of 16 stars from 282 reviews indicating that most customers are generally dissatisfied with their purchases.
They sent out a technician who said the frame was broken and he ordered the part. I will definitely go back when looking for more furniture. From the moment I walked into the store to the moment I left the service I received at Bobs Discount Furniture was amazing.
Former Intern - Customer Service Representative in Mississauga ON. Bobs Discount Furniture Employee Reviews about customer service department Updated Dec 24 2020. One of the recliners was broken when it was delivered.
69 reviews of Bobs Discount Furniture - Freehold bobs beats any high end furniture store in superior customer service knows how to please their customers. Then when you try to reschedule it isnt really rescheduling it is canceling. The company was founded in March 1991.
Here is where most of the problems arose. The most enjoyable part of my job was a customer. The staff are extremely transparent.
If you want terrible customer service lies and damage shop at Bobs. Bobs is the worst when it comes to customer service. This is truly a 0 star review but I had to give 1.
Office AssistantCustomer Service Former Employee - Appleton WI - October 13 2020. Bobs Discount Furniture has resolved 133 complaints. I worked at Bobs Discount Furniture for less than a year.
Great sales team Furniture Movers Decent price Salesperson. Chat with us Call us at 860-474-1000 Call us at 860-474-1000 Call us at 860-474-1000. 42 reviews of Bobs Discount Furniture and Mattress Store Decided to check this place out and they have some good deals and great customer service we were helped by Kevin who was not pushy or bothersome like some of the other places they also have a little cafe in back with cookies and drinks for customers.
I have been having problems with my delivery of my furniture since the moment I scheduled delivery of the first pieces. Bobs Discount Furniture Pros and Cons. After decades of shopping in manhattan getting ripped off in quality service i am now a loyal bobs customer furnished my entire home there.
Bobs is in the business of selling discount furniture which is lower and bargain priced for the customer on a budget. Consumers complaining about Bobs Discount Furniture most frequently mention customer service goof proof and discount furniture problems. I bought a couch in August.
10 2021 was my sales associate at BOBS DISCOUNT FURNITURE located at Great Northern Plaza 26350 Brookpark Road North Olmsted Oh 44070. They refuse to listen and they assist to charge me 10. My co-workers and managers were great the was very helpful if there was anytime that i needed a hand with a sale or customer issues.
Customer service Delivery service Poor quality Service Quality of furniture. Thanks to bob for his excellent training of his staff. Bobs Discount Furniture LLC is a large retailer of furniture.
Goodness the sales associate who helped me went above and beyond in assisting me with furnishing my entire apartment. Bobs Discount Furniture has an average consumer rating of 2 stars from 411 reviews. Delivery In-Home Service Scheduling Need to schedule or reschedule a delivery or service appointment.
I had the WORST experience ever. The sofa leather start peelingI contact bobs customer service they ask me to send them photos I did and I went to the store they told me if I want to exchange the furniture theyll charge me 10 I told them its not my fault I pay lot of money to get good quality furniture not something start peeling in less than a month. When it comes to their mattresses some feel comfortable intially but others describe that the materials are not always of the highest quality causing problems with durability and long lasting comfort.
Working at bobs discount furniture helped make me a better sales rep and also a better customer service rep.
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